Problem
Before upgrading, the appliance runs a self test to check the health of the appliance. One or more tests failed during the self test.
Error Message
V-493-777-1103: Self test failed.
Cause
Some of the tests failed during the pre-upgrade self-test.
Solution
To check the health of he appliance, several tests are performed when running a self test. View the upgrade logs to find the details about the tests that failed. Collect the logs and share with the support representative:
- Log on to the Access Appliance shell menu.
- Enter the Main_Menu > Support view.
- Enter Logs > Share Open
For assistance, contact Veritas Technical Support and ask the support representative to refer to this technical article.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.