V-79-57344-5125 - Oracle.exe may crash after Unknown CORBA exception. Unable to contact the Backup Exec server.

V-79-57344-5125 - Oracle.exe may crash after Unknown CORBA exception. Unable to contact the Backup Exec server.

  • Article ID:100043481
  • Last Published:
  • Product(s):Backup Exec

Problem

The following error may be reported while repeating Oracle backups. If the backup job is repeated after the error, Oracle.exe may crash.

This issue is reported with a combination of Oracle 12c and Backup Exec 16 Feature Pack 2 plus Hotfix 128051, but not limited to.

Error Message

First, the following error will be reported:

Final error: 0xe0001405 - Unknown CORBA exception. Unable to contact the Backup Exec server. Confirm that the Backup Exec Job Engine service is running on the Backup Exec server.
For additional information regarding this error refer to link V-79-57344-5125

For subsequent jobs the following error may be reported:

Final error: 0xe0000340 - The Database script returned an error.  Refer to the Database script output section in job logs for more details. For additional information regarding this error refer to link V-79-57344-832.

Finally, the following error is reported after the Oracle server is stopped:

Final error: 0xe000848c - Unable to attach to a resource. Ensure that the selected resource exists and is online, and then try again. If the server or resource no longer exists, remove it from the selections.
For additional information regarding this error refer to link V-79-57344-33932

An Application Error is not reported in the Application Event Log when the Oracle.exe crashes.

Solution

Veritas Corporation has acknowledged this issue has been reported in the current version(s) of the product(s) mentioned in this article and is under investigation. Veritas Corporation is committed to product quality and satisfaction.
 
This issue is currently under investigation by Veritas Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see https://www.veritas.com/ .  Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

 

Related Articles

Oracle.exe intermittently crashes on ntdll.dll during backups

References

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