NetBackup CloudCatalyst setup fails with database system error(220)

NetBackup CloudCatalyst setup fails with database system error(220)

Article: 100042452
Last Published: 2018-03-16
Ratings: 1 1
Product(s): NetBackup

Problem

NetBackup CloudCatalyst setup may fail on servers with older CPU models

Error Message

database system error(220) Reconfiguration failed for storage server PureDisk_azure_cryptd:Azure-Test01: The CloudCatalyst service could not be started.

Cause

CloudCatalyst setup requires a CPU with SSE4.2 instruction set. Older CPU such as AMD Opteron 2350 series and Intel Xeon E5335 do not support SSE4.2 instructions.

Solution

Use a server with a newer CPU that supports SSE4.2 instructions to set up CloudCatalyst.

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