TLS Compatibility for Arctera Insight Platform

Article: 100041969
Last Published: 2025-11-11
Ratings: 1 0
Product(s): Veritas Alta Archiving, Veritas Alta eDiscovery

Description

Arctera Insight Platform Data Centers utilize TLSv1.2 with the cipher DHE-RSA-AES256-GCM-SHA384, which aligns with current industry security standards. Most modern operating systems and mail platforms fully support TLSv1.2 and are not expected to experience compatibility issues.

However, some legacy mail platforms may rely on older operating systems that do not support TLSv1.2. To ensure continued connectivity and data security, customer organizations using the Arctera Insight Platform are encouraged to keep their mail platforms and systems as up to date as possible.

Support for SMTP connections and requests utilizing TLSv1.0 and TLSv1.1 was discontinued in October 2018, in alignment with industry-wide deprecation of these older protocols.

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