Network setting changes from a Preferred network interface to "Use any available Network Interface" after reboot of the media server with NIC teaming.

  • Article ID:100041820
  • Last Published:
  • Product(s):Backup Exec


Network setting changes from a Preferred network interface to "Use any available Network Interface"  after reboot of the media server with NIC teaming.

Error Message



MAC address of the teamed NIC in Windows may change after reboot.

Backup Exec identifies Teamed Network using MAC address. Since the MAC address has changed, Backup Exec is not able to find the teaming and reverts to "Use any available Network interace"



Assign static MAC address to each network team.


Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

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