Post upgrade to Veritas DLO 9.x the Dedupe and BOI enabled backups fail, if customized ports were specified for DLO Dedupe Server and DLO IO Server prior to upgrade.

Problem

If customized ports are specified for the DLO Dedupe Server and/or the DLO IO Server, post upgrade to Veritas DLO 9.x, these port values will be reset to their respective default values thereby affecting the Dedupe and/or BOI enabled backups.

The following table provides an overview of the impact observed post upgrade to Veritas DLO 9.x, if customized ports were specified for the DLO Dedupe Sever and/or DLO IO Server prior to upgrade:

Note: This issue is also observed post upgrade from

• Veritas DLO 9.0 to higher versions of Veritas DLO.

Solution

To resolve this issue

On the DLO Dedupe Server

Update the HTTP, HTTPS and AJP port to the customized port values present prior to upgrade, in
server.xml file located at path <Install Path of DLO Dedupe Server>\Dedupe\Tomcat\conf

For e.g. If the customized port information for the DLO Dedupe Server prior to upgrade is as follows:

HTTP: 8181
HTTPS:8445
AJP: 9009

1. On the DLO Dedupe Server machine, in the server.xml file present in the path <InstallPath of DLO Dedupe Server>\Dedupe\Tomcat\conf
   o  Replace all occurrences of the value 8080 with 8181.
   o  Replace all occurrences of the value 8443 with 8445.
   o  Replace all occurrences of the value 8009 with 9009.
2. After changing the values, restart the Mindtree StoreSmart Dedupe Server service.

On the DLO IO Server

Update the HTTP and AJP port to the customized port values present prior to upgrade, in server.xml file located at path <Install Path of DLO IO Server>\IOServer\Tomcat\conf.

For e.g. If the customized port information for the DLO IO Server prior to upgrade is as follows:

HTTP: 7081
AJP: 7010

1. On the DLO IO Server machine, in the server.xml file present in the path <InstallPath of DLO IO
   Server>\ IOServer \Tomcat\conf
   o  Replace all occurrences of the value 7080 with 7081.
   o  Replace all occurrences of the value 7009 with 7010.
2. After changing the values, restart the Veritas DLO IO Server service.