File System Archiving (FSA) placeholders are being recalled when using McAfee Endpoint Security 10.5 on the file server

File System Archiving (FSA) placeholders are being recalled when using McAfee Endpoint Security 10.5 on the file server

Article: 100041325
Last Published: 2017-12-11
Ratings: 0 1
Product(s): Enterprise Vault

Problem

File System Archiving (FSA) placeholders are being recalled when using McAfee Endpoint Security 10.5 on the file server.

Error Message

Using McAfee Endpoint Security 10.5 with a default configuration on a file server can cause the recall of archived files during a scan.
This could happen if the ON-DEMAND SCAN > Files that have been migrated to storage option is selected.

Solution

Make sure that you clear the ON-DEMAND SCAN > Files that have been migrated to storage option.

  1. Click Start > All Programs.
  2. Click McAfee > McAfee Endpoint Security.
  3. In the McAfee Endpoint Security dialog box, click Threat Prevention.
  4. In the Settings dialog box, scroll down to ON-DEMAND SCAN.
  5. On the Full Scan, Quick Scan, and Right-Click Scan tabs, clear Files that have been migrated to storage.
  6. Click Apply. The recall of the archived files should no longer occur.

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