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Important Update: Cohesity Products Knowledge Base Articles
All Cohesity Knowledge Base Articles are now managed via the Cohesity Support Portal: https://support.cohesity.com/. The Knowledge Base articles available here will not reflect the latest information or may no longer be accessible.
Article: 100040129
Last Published: 2026-04-21
Ratings: 3 1
Product(s): Veritas Alta Archiving, Veritas Alta eDiscovery
This article provides links to the following:
- ArcteraTM Unified Platform release notes and compatibility information
- ArcteraTM Unified Platform documentation for end users
- ArcteraTM Unified Platform documentation for administrators
- ArcteraTM Surveillance documentation and Frequently Asked Questions (FAQ)
To obtain the ArcteraTM Unified Archiving software application downloads, see the article Arctera Software Downloads.
ArcteraTM Unified Platform release notes and compatibility information
| Document link | Document description |
|---|---|
| Release Notes | Provide information about the changes in each new ArcteraTM Unified Platform release. |
| Compatibility List | Lists the products and product versions that ArcteraTM Unified Platform works with. |
ArcteraTM Platform documentation for end users
| Document link | Document description | All formats |
|---|---|---|
| Arctera™ Personal Archive Help | How to use ArcteraTM Personal Archive to work with archived messages. | |
| Arctera™ Personal Archive Mobile Web Access Help | How to use ArcteraTM Unified Platform Mobile Web Access to work with your archived messages from a mobile device. | |
| Arctera™ eDiscovery Help | How to use all of the key features of ArcteraTM eDiscovery, including search. | |
| Arctera™ Surveillance Help | Provides information on how to use all the key features of ArcteraTM Surveillance | |
| AI Assistant (GenAI Queries) | Queries data, answers questions, and provides document & case summarizations, functioning like a customized ChatGPT trained on your data. |
ArcteraTM Platform documentation for administrators
| Document link | Document description | All formats |
|---|---|---|
| Arctera™ Management Console Help | How to use the ArcteraTM Management Console to configure and manage archiving for your organization. | |
| Arctera™ Journaling Help | How to set up journaling of your content to ArcteraTM Unified Platform for archiving. | |
| Arctera™ Classification Help | ArcteraTM Classification User Guide | |
| Arctera™ Folder Sync Administration Guide | How to set up and use the Folder Sync version 1.14 on-premises application to synchronize Office 365 and on-premises Exchange mailbox folder structures to Personal Archive. | |
| Arctera™ CloudLink Administration Guide | How to set up and use the CloudLink on-premises application to provision and synchronize users from Active Directory or Domino Directory to ArcteraTM Unified Platform. | |
| Arctera™ CloudLink: Google Account Synchronization Guide | How to set up and use the CloudLink on-premises application to provision accounts for Google G Suite Enterprise Gmail message archiving. |