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Article: 100040020
Last Published: 2017-10-17
Ratings: 0 0
Product(s): Appliances
Description
NetBackup Appliance Client Package 3.1 README
Use these instructions to download and install the NetBackup appliance client packages. For complete upgrade details, see the NetBackup Appliance Upgrade Guide.Note: The 3.1 client packages and add-on packages are not attached to this file. The following procedure includes links to the Veritas SORT website where the packages are located .
TABLE OF CONTENTS
- Product Dependencies
- Downloading and Installation Instructions
Product Dependencies
To make sure that there is enough space to download the client update package onto an appliance, all previously downloaded release updates, client packages, and client add-ons must be removed from the appliance. As a best practice, always remove downloaded packages after all appliances and clients have been upgraded .
NetBackup clients must use the same or an earlier software version as the appliance. Clients cannot run at a later version than the appliance. For example, a client with NetBackup version 8.1 can only be used with an appliance server with version 3.1 or later. Add-on packages must also be the same as the client version.
Downloading and Installation Instructions
Note: For this release, the client and the add-on packages are located on the Veritas SORT website, along with a text file that contains the MD5 and SHA1 checksums. The following procedure includes links to access all of these items.The following procedure describes how to download and install the NetBackup appliance client package.
Manually downloading client packages to the appliance
If the automated download method failed, use this procedure to download the packages.
Perform this task from a computer that can access the Internet and can also communicate with the appliance. Internet access is required to download the client packages from the Veritas Support web site to the appliance.
To download appliance client packages to an appliance using a CIFS or NFS share
1. Open an SSH session and log on to the appliance as an administrator using the NetBackup Appliance Shell Menu.
2. Open an NFS or a CIFS share by entering the following command:
Main_Menu > Manage > Software > Share Open
3. Map or mount the appliance share directory as follows:
-Windows
Map the following appliance CIFS share on your computer:
\\< appliance-name>\incoming_patches
Windows systems prompt you for the admin user name and its corresponding password.
-UNIX
Mount the following appliance NFS share:
mkdir -p /mount/<appliance-name>
mount < appliance-name>:/inst/patch/incoming/mount/< appliance-name>
4. This step describes downloading the client and add-on packages, and where to find the MD5 and SHA1 checksums.
- Click on any of the following links to download the specific client or add-on package from the Veritas SORT website:
https://sort.veritas.com/public/appliance/nba/patches/3.1/SYMC_NBAPP_addon_nbclient_RS6000-8.1-0049.x86_64.rpm
https://sort.veritas.com/public/appliance/nba/patches/3.1/SYMC_NBAPP_addon_nbclient_Solaris-8.1-0049.x86_64.rpm
https://sort.veritas.com/public/appliance/nba/patches/3.1/SYMC_NBAPP_addon_nbwin-8.1-0049.x86_64.rpm
https://sort.veritas.com/public/appliance/nba/patches/3.1/SYMC_NBAPP_addon_nbclient_Solaris-8.1-0049.x86_64.rpm
https://sort.veritas.com/public/appliance/nba/patches/3.1/SYMC_NBAPP_addon_nbwin-8.1-0049.x86_64.rpm
- Click on the following link to a text file on the Veritas SORT website that contains the MD5 and SHA1 checksums:
Verify that the downloaded MD5 or SHA1 checksums match those in the file on the Veritas SORT web site.
5. After you have successfully copied the client .rpm package into the mounted share, unmap or unmount the shared directory.
6. On the appliance, enter the following command to close the NFS and the CIFS shares:
Main_Menu > Manage > Software > Share Close
Note: If you run any of the following commands before you close the share, the downloaded release update or client package is moved from the share directory location to its proper location. However, you must still run the Share Close command to ensure that the NFS and the CIFS shares are closed.
- List Version
- List Details All
- List Details Base
- Share Open
- Share Close
7. To list the available release updates or client packages on the appliance, enter the following command and note the name of the downloaded files:
Main_Menu > Manage > Software > List Downloaded
Running this command validates and moves the release update or the client package from the share directory to its proper location. You are not notified that this move has occurred. If the command shows a status of
Pending, wait a few minutes and try it again.
Downloading and installing the client package on the client from the appliance
You can download and install NetBackup client software from a NetBackup appliance to any client that you want to back up. The NetBackup Appliance Web Console login page provides a
Download Packages section to download the client packages. The packages are listed by operating system type in a drop-down box as follows:
-
All
-
Windows
-
Linux
-
Solaris
-
AIX
-
HP
-
BSD
-
Mac OS
-
VMware vCenter Plug-in
Note: If you download Linux, UNIX, Solaris, AIX, or BSD packages, Veritas recommends GNU tar version 1.16 or higher to extract the .tar packages. For more information, see the following article on the Veritas Support website:
https://www.veritas.com/support/en_US/article.000012145
To download and install client packages on a client from the appliance
1. Log in to the client that you want to back up.
2. Open a browser window and enter the appliance URL.
3. In the middle of the landing page, in the section Download Packages, click on the drop-down box to see the list of packages.
4. Right-click the selected package and specify the location to download it onto the client. Example locations are as follows:
https://www.veritas.com/support/en_US/article.000012145
To download and install client packages on a client from the appliance
1. Log in to the client that you want to back up.
2. Open a browser window and enter the appliance URL.
3. In the middle of the landing page, in the section Download Packages, click on the drop-down box to see the list of packages.
4. Right-click the selected package and specify the location to download it onto the client. Example locations are as follows:
-
On Windows platforms, download the package to C:\temp or to the desktop. To determine the type of hardware on your Windows system, right-click My Computer and select Properties.
-
On Linux or UNIX platforms, download the package to /tmp .
Note: If the message
No packages found appears after you make a selection, that client package does not currently reside on the appliance. Refer to the previous procedure to download client packages on to the appliance.
5. Unzip or untar the package.
6. Install the client software as follows:
5. Unzip or untar the package.
6. Install the client software as follows:
-
Windows clients - click the setup.exe file.
-
UNIX clients - run the .install script.
7. After you have successfully installed the client software, add the appliance master server name to the client as follows:
Windows
|
UNIX
|
|
|
8. Complete this step only if you have upgraded your appliance servers and your backup environment includes SAN client computers.
After an appliance server upgrade, the Fibre Channel (FC) ports must be re-scanned to allow any SAN client computers to reconnect to the Fibre Transport (FT) devices. The re-scan must be done from the NetBackup CLI view on the appliance. To re-scan the FC ports:
-
Enter the following command to see a list of NetBackup user accounts: Manage > NetBackupCLI > List
-
Log on to this appliance as one of the listed NetBackup users.
-
Run the following command to rescan the FC ports: nbftconfig -rescanallclients
-
If any SAN clients still do not work, run the following commands on each of those clients in the order as shown:
-UNIX clients
/usr/openv/netbackup/bin/bp.kill_all
/usr/openv/netbackup/bin/bp.start_all
-Windows clients
<install_path>\NetBackup\bin\bpdown
<install_path>\NetBackup\bin\bpup
/usr/openv/netbackup/bin/bp.kill_all
/usr/openv/netbackup/bin/bp.start_all
-Windows clients
<install_path>\NetBackup\bin\bpdown
<install_path>\NetBackup\bin\bpup
-
If any SAN clients still do not work, manually initiate a SCSI device refresh at the OS level. The refresh method depends on the operating system of the client. Once the refresh has completed, attempt the nbftconfig -rescanallclients command again.
-
If any SAN clients still do not work, restart those clients.
Note: If you have SLES 10 or SLES 11 SAN clients that still do not work, Veritas recommends upgrading the QLogic driver on those clients. For the affected SLES 10 clients, upgrade to version 8.04.00.06.10.3-K. For the affected SLES 11 clients, upgrade to version 8.04.00.06.11.1.