How to remove Lotus Notes from the eDiscovery Platform

Article: 100038867
Last Published: 2021-03-30
Ratings: 1 0
Product(s): eDiscovery Platform

Description

There may be cases where Lotus Notes is not needed on the eDiscovery Platform (eDP ) server because you will not be collecting from Domino or processing NSF files.

While you have the option to run a "Custom" installation and un-check "Lotus Notes" listed under "3rd Party Software", you can still perform a  "Complete" setup and remove the component later, following these steps:

1) From the Clearwell server, stop all Clearwell services using Option 3 of the Clearwell Utility 

2) From an administrator Command prompt, run the following 2 commands separately. 
    sc delete EsaNsfCrawlerService 
    sc delete EsaNsfRetrieverService 

3) Make a copy of the following file:  D:\CW\Vxx\config\configs\esauser\config.properties where Vxx corresponds to your version of Clearwell

4) In a text editor, open the file D:\CW\Vxx\config\configs\esauser\config.properties.

5) Search for the string  "esa.crawler.active.adapters"

6) Edit the line:
        from :  esa.crawler.active.adapters=pst|nsf|exch|ev|riss
        to     :  esa.crawler.active.adapters=pst|exch|ev|riss

7) Perform an option 7 (Build Incremental Configuration Changes) using the Clearwell Utility on the server Desktop, but do not restart services.

8) Uninstall Lotus Notes in the Windows Control Panel > Programs & Features.

9) Start Clearwell services using Option 4 of the Clearwell Utility.

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