How to download and install the Veritas System Recovery Management Solution (VSR-MS).

How to download and install the Veritas System Recovery Management Solution (VSR-MS).

Article: 100038473
Last Published: 2018-11-29
Ratings: 9 13
Product(s): System Recovery

Description

Before starting the installation, please refer to the following documentation that will help you to plan, install and configure the Veritas System Recovery Management Solution (VSR-MS):

VSR-MS Administrators Guide: https://www.veritas.com/support/en_US/doc/11898897-49963213-0/index
Veritas System Recovery (VSR) Software Compatibility List: https://www.veritas.com/docs/000114479 (VSR 16) / https://www.veritas.com/content/support/en_US/doc/VSR_18_SCL (VSR 18)
Which versions of Symantec Management Platform are supported with VSR-MS: https://www.veritas.com/docs/000019796
SMP Documentation: http://www.symantec.com/docs/DOC8649 (8.0) / http://www.symantec.com/docs/DOC9483 (8.1)
SMP Support Matrix:
http://www.symantec.com/docs/HOWTO9965

The installation of VSR-MS is split into 3 sections:
  1. Install Symantec Installation Manager (SIM)
  2. Install Symantec Management Platform (SMP)
  3. Install Veritas System Recovery Management Solution (VSR-MS)

Note: Detailed installation steps can be found in the VSR-MS Administrators Guide.

Note: The following video walks through the download & installation steps: https://bcove.video/2JBLlqJ

 

Installation steps:

Note:  If the computer where Veritas System Recovery Management Solution is to be installed does not have internet access, refer to article:  https://www.veritas.com/content/support/en_US/article.100028612.html   for instructions on how to create an installation package on a computer with internet access.  This installation package can then be transferred to the server without internet access in order to install the software.


Symantec Installation Manager (SIM):

  1. Download SIM from https://www.symantec.com/products/it-management-suite
  2. Install SIM

Note: During the installation of SIM, you will be prompted to install Microsoft SQL Server if this is not already installed. Please refer to the SMP documentation mentioned above to determine if SQL Express or SQL Server is right for your environment.

 

Symantec Management Platform (SMP):

  1. Launch Symantec Installation Manager (SIM)
  2. Select Install New Products
  3. In the Filter drop-down list, select Platform
  4. At the bottom of the screen, select Show all available versions 
  5. Select the correct version of Symantec Management Platform based on the version of VSR-MS to be installed:
    • VSR-MS 18: Select Symantec Management Platform 8.1 (it is also recommended to select the latest hotfix for SMP 8.1).  VSR-MS 18 is only supported with SMP 8.1.
    • VSR-MS 16: Select Symantec Management Platform 8.0 (it is also recommended to select the latest hotfix for SMP 8.0).  VSR-MS 16 is only supported with SMP 8.0.

  6. Click Next and proceed with installation
  7. Resolve any issues on the Install Readiness Check screen before completing the installation

 

Veritas System Recovery Management Solution (VSR-MS):

  1. Download VSR-MS from https://my.veritas.com or https://www.veritas.com/trial/en/us/system-recovery-18
  2. Extract the zip file to a local folder on the server where you have installed SMP
  3. Launch Symantec Installation Manager (SIM)
  4. Click on Settings, then Change (next to Product listing)
  5. Click on Add, then Browse and then select Veritas_SSR.pl.xml in the location where you extracted the zip file (step 2 above)
  6. Click OK and return back to the list of Installed Products
  7. Click on Install new products and ensure that both Filter by and Filter are set to None
  8. Select the following products:
    • Veritas System Recovery 18 Management Solution
    • Veritas System Recovery 18 Installer
    • Veritas System Recovery 18 Linux Management Solution (only required if you need to manage Linux-based client machines)
  9. Click Next and complete the installation

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