How to manually test the conversion of documents using IGC

Article: 100038104
Last Published: 2019-05-24
Ratings: 1 0
Product(s): eDiscovery Platform

Description

It may sometimes be necessary to test the functionality of IGC by manually converting files using the IGC Jobs queue.  The following steps can be used to manually place a file into the queue to be processed.

1. Select a testfile to be converted. Export or Download the file(s) in question to a known location

2. Move the files to a newly created folder (e.g. D:\ConversionTest)

3. Create an output folder to the converted files to be sent to (e.g. D:\TestOutput)

4. Create a .txt file on the desktop called JobTest1.txt and open with Notepad

5. Add the following information into that file (Rename filename.txt on the first 2 lines to reflect the file to be converted):

igc_ori_source=D:\ConversionTest\filename.txt
source=D:\ConversionTest\filename.txt
target=D:\TestOutput
outputformat=xdl
gettext=true
Timeout=20
StepTimeout=20
jpegname=thumbnail
jpegpages=a
jpegquality=75
jpegsizes=800,500
notificationurl=https://localhost:9999

6. Save the file within Notepad, and change the extension from .txt to .doc

7. Open Windows Explorer and navigate to D:\CWShared\IGC\Jobs

8. Control-Click and drag the JobTest1.doc to D:\CWShared\IGC\Jobs

9. Navigate back to D:\TestOutput and wait for the files to appear

10. Right click on the first thumbnail image to preview.

Note: outputformat=xdl can be changed to be outputformat=tif or pdf, thus producing a PDF, similar to what is created during an export if the option is chosen.

Note: Timeout=20 and StepTimeout=20 can be increased to see if increasing the timeout corrects your issue.
 

    Some examples of error messages that may benefit from running this test:

    Imaging failed due to IGC publish error IGC Publish Failure

    Imaging failed due to IGC publish timeout DocPartID:

    NetIT Job Processor Publish Error. publish_error: Critical CDL Error: Print Publishing: Timeout

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