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Problem
Collections against Exchange 2013 fail with MAPI_E_NETWORK_ERROR in despite the details appearing to be gathered correctly from the autodiscover.xml.Error Message
The ExchangeAutoDiscovery_output.log will show that it has twice received the server information from the autodiscover.xml:
2016-05-23 12:20:25,830 [8068] INFO angeAutodiscover - Found valid connection point details from https://autodiscover.server.local/autodiscover/autodiscover.xml for Exchange server MyExchServer
2016-05-23 12:20:25,831 [8068] INFO angeAutodiscover - Retrieved Values: Server my.internal.server.local], Certificate Principal [msstd:my.internal.server.local], SSL [True], Authentication [Ntlm], AuthNegotiate False
2016-05-23 12:20:25,831 [8068] INFO angeAutodiscover - Found valid connection point details from https://autodiscover.server.local/autodiscover/autodiscover.xml for Exchange server MyExchServer
2016-05-23 12:20:25,831 [8068] INFO angeAutodiscover - Retrieved Values: Server [my.external.server.com], Certificate Principal [msstd:my.external.server.com], SSL [True], Authentication [Ntlm], AuthNegotiate False
The following is seen in the ExchCollection_Output.log
ERROR [adapter] EsaError: 15003 WinError: 0x80040115 hRes: 0x80040115 [MAPI_E_NETWORK_ERROR] at: CEsaMapiProfile::m_configProfile(). Profile EXCHCOLLECT_970da8ad3811c3202401997ef5390362WARN [ExchangeCollection] Could not connect to Exchange Server with:ANExchangeServer for mailbox:EX:/o=EXCHANGE/ou=AnOU/cn=Recipients/cn=MyUser. Trying to connect with legacyExchangeDNERROR [adapter] m_configProfile: IMsgServiceAdmin::ConfigureMsgService() failed for profile: EXCHCOLLECT_970da8ad3811c3202401997ef5390362
Solution
This issue has been resolved in the following versions of eDiscovery:
8.1.1 CHF5
8.1 CHF8
8.2 CHF1
References
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