Problem
A backup job to tape fails with the error: 0x2000040d - S_TF_NO_TAPE_PRESENT.
Error Message
V-79-8192-1037
Final error: 0x2000040d - S_TF_NO_TAPE_PRESENT
For additional information regarding this error refer to link V-79-8192-1037
Cause
The above error is generated while performing a backup to a tape using Backup Exec.
Solution
This error is usually resolved by performing one or more of the following troubleshooting steps:
- Ensure that the media is present in the tape drive.
- Perform an inventory job on the tape drive so that the media in the drive is recognized.
- Stop the Removable Storage Management (RSM) service.
- Make sure that the latest Tape Drivers are installed.
- If the device is connected to a RAID controller, move it to a separate SCSI controller.
- Check the Windows Event Viewer System log for Event ID 7, 9, 11 or 15.
Refer to the following Microsoft article for additional information on Event ID 7, 9, 11 or 15:
How to troubleshoot Event ID 9, Event ID 11, and Event ID 15 error messages?
For further troubleshooting information on this issue, refer to the Related Documents section of this article.
If the above suggestions do not resolve the issue, contact the hardware manufacturer to resolve any potential hardware problems.
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