Unable to use the remote management IPMI port to remotely administer the appliance,Remote Control shows error: "Error opening video socket"
Problem
Unable to use the remote management IPMI port to remotely administer the appliance.
Error Message
To use the remote management IPMI port to remotely administrate the appliance.
Login to Symantec Remote Management tool,Click Remote Control tab,
Launch Console,show error: "Error opening video socket".
# telnet IPMI_IP 7578
Trying 000.000.000.000
telnet: connect to address 000.000.000.000: connection refused
Cause
IPMI Hang
Solution
1. Using terminal emulation tools to login to netbackup appliance,execute the following command:
/usr/bin/ipmitool bmc reset cold
/usr/bin/ipmitool mc reset cold
2. Login to Veritas Remote Management tool,Click Remote Control tab,
Launch Console successfully.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.