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Problem
When adding vSphere credentials to the the appliance VMware Access Host, it will fail if they are connectivity issues between the appliance and the Virtual Center and/or ESX host.
Error Message
In NetBackup Administration Console:
MM Status -1 failed to connect to host
In bpVMutil log on the backup/restore host:
20:31:36.666 [23026] vSphereConnect: connect returned 6
Cause
These are connectivity errors between the VMware Access Host and the Virtual Center or ESX host. It can be the result of a firewall or network configuration.
Solution
Here are some Linux tools that can be used to troubleshooting SSL connectivity.
openssl s_client -connect <virtual_center_name or esx_name>:443w3m https://<virtual_center_name or esx_name>/sdktelnet <virtual_center_name or esx_name> 443
For NFC connection testing use port 902:
telnet <virtual_center_name or esx_name> 902
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.