SLP Duplication jobs are failing with Status Code 190: found no images or media matching the selection criteria, bpduplicate reports an error in admin log.
Problem
SLP Duplication jobs are failing with Status Code 190: found no images or media matching the selection criteria, "Status Code 190: found no images or media matching the selection criteria".
Error Message
In the admin log, bpduplicate reports an error:
<16> bpduplicate: INF - Skipping backup id <backup_id>; specified destination copy numbers are not available.
Cause
The copy for the backup image in SLP was already created however the copy state was not updated to COMPLETE.
Solution
- Review the Copy State for the failing image for the copy number that is getting duplicated:
/usr/openv/netbackup/bin/admincmd/nbstlutil list -backupid <backup_id> -U- Look for "Copy State" for copy number #. If it has an incomplete status, like NOT_STARTED or IN_PROCESS, then check the image Database for that copy.
- For each image that is having the issue, check in the catalog which copies are available.
/usr/openv/netbackup/bin/admincmd/bpimagelist -L -backupid <backup_id>- If copy # exists in the image DB, but nbstlutil reported that the status was incomplete, nbstserv will attempt to duplicate that image and it will fail with the status 190.
- Run a verify of the copy # to make sure its a good copy
/usr/openv/netbackup/bin/admincmd/bpverify -backupid <backup_id> -cn <copy_number>- Make sure verify of the image works, if not do not proceed to the next step.
- If there are only 2 copies in nstlutil list output, cancel these backup images from SLP using nbstlutil cancel command.
/usr/openv/netbackup/bin/admincmd/nbstlutil cancel -backupid <id_value>- This will mark the Storage Lifecycle State as COMPLETED and these images will not be selected for duplication job.
- If there are more than 2 copies, make sure to specify the copy number that is in the incomplete state, but has the image already duplicated. Cancel the SLP only for that copy by running.
/usr/openv/netbackup/bin/admincmd/nbstlutil cancel -backupid <id_value> -destination <name>- Destination name is the Residence field for that copy in nbstlutil list output.
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