Error 0xe0000367 - Backup Exec cannot restore a SharePoint Site. Ensure that the logon account has the proper credentials, and then try again.

Article: 100022162
Last Published: 2025-06-03
Ratings: 0 0
Product(s): Backup Exec

Problem

Error 0xe0000367 - Backup Exec cannot restore a SharePoint Site. Ensure that the logon account has the proper credentials, and then try again. 

Error Message

Debug Log:

Request to execute a Create Web(0x0000001d) command.
Exception in Creating Web : msg Object reference not set to an instance of an object. StackTrace : at Microsoft.SharePoint.Utilities.SPUtility.StackTraceString(Int32 numLevelsToSkip)
at Microsoft.SharePoint.SPList.TraceListOperation(String operation, Boolean recordStack)
at Microsoft.SharePoint.SPList.Update(Boolean bFromMigration)
at Microsoft.SharePoint.SPList.Update()
at Microsoft.SharePoint.Workflow.SPWorkflowAssociationCollection.AddCore(SPWorkflowAssociation wa, Guid id, SPList list, Boolean forceUtilityListCreation)
at Microsoft.SharePoint.Workflow.SPContentTypeWorkflowAssociationCollection.AddCoreCT(SPWorkflowAssociation wa)
at Microsoft.SharePoint.Workflow.SPContentTypeWorkflowAssociationCollection.PushDownAssociation(SPWorkflowAssociation associationTemplate, Boolean bUpdateIfExisting, MethodBase mbChangeEntry)
at Microsoft.SharePoint.Workflow.SPContentTypeWorkflowAssociationCollection.CopyWorkflowAssociation(SPWorkflowAssociation associationTe
Reply buffer for the Create Web(0x0000001d) command.
Status: 0x00000c40

 

Cause

This issue occurs when Verbose logging is enabled when restoring a SharePoint subsite.

 

Solution

Turn off Verbose Diagnostic Logging from the SharePoint Webserver Administration Console.



 
 

 

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