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Status Code 14: Status 14 (file write failed) occurs when updating host properties on a Windows 2008 Master Server
Article: 100021849
Last Published: 2020-10-26
Ratings: 3 1
Product(s): NetBackup & Alta Data Protection
Problem
Status Code 14: Status 14 (file write failed) occurs when updating host properties on a Windows 2008 Master Server
Error Message
Unable to save data on some hosts. An error occurred on host "file write failed (14)"
Cause
This has been seen in cases where User Account Control (UAC) is enabled under Control Panel > User Accounts. This causes a logged in Administrator to run all programs with User-Level rights as opposed to Administrator-Level rights unless the user specifically requests to run an application with Administrator rights.
Solution
Known workarounds for this are :
- If User Account Control is not required, disabling it may allow the host properties update to complete. This can present a risk to the OS and needs to be evaluated by the appropriate Windows Administrator.
- In the short-term, to avoid this problem, you can manually launch the NetBackup Administration Console with Administrator rights by right-clicking on the icon and selecting "Run as Administrator").
- For long-term use, you can change the short-cut icon to always launch with Administrator rights by right-clicking on it, selecting Properties > Shortcut > Advanced and place a check in the box next to "Run as Administrator".
If the problem persists then examine logs to determine if non default operating system security measures are in place.