V-79-57344-4099: Backup of an Oracle resource fails with the error "The job failed because Backup Exec could not find the required information in the Remote Agent Utility."
Problem
Backup of an Oracle resource fails with the error "The job failed because Backup Exec could not find the required information in the Remote Agent Utility. Run the Remote Agent Utility and check that the appropriate information has been entered."
Error Message
Final error: 0xe0001003 - The job failed because Backup Exec could not find the required information in the Remote Agent Utility. Run the Remote Agent Utility and check that the appropriate information has been entered.
Final error category: Resource Errors. Refer to link V-79-57344-4099
Cause
Backup job fails with the above mentioned error message, if the logon account used to backup Oracle resources is configured incorrectly.
Solution
Starting from Backup Exec v11d onwards, the Backup Exec Agent for Oracle needs to be configured on both the media server (i.e Backup Exec server) as well as the Oracle Server.
For more details on how to configure the Oracle Agent refer to the link below :
https://www.veritas.com/docs/000032369
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