Problem
Unable to browse EVBAADMIN page after installing Compliance Accelerator or Discovery Accelerator on Windows Server 2008 R2, 2012 or 2012 R2.
Error Message
Error: Access denied Unable to open the EVBADMIN page
Cause
The User Access Control (UAC) feature is still enabled even though the "Never notify" option has been selected to disable UAC by:
- Launching msconfig at a Command Prompt,
- Going to the Tools tab,
- Launching "Change UAC settings",
- Selecting "Never notify" to disable UAC),
- Clicking the OK button.
Solution
If the Windows server has not been restarted after setting the option to Never Notify as noted above, restart the server to complete the disabling process. If the server has been restarted and the issue still exists, disable UAC using the entry EnableLUA in the registry as follows:
- Launch the registry editor, regedit.
- Navigate to the following entry in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
- If the REG_DWORD EnableLUA does not exist, create it.
- Set the value for EnableLUA from 1 to 0.
- Close the registry editor.
- Restart the server to complete the disabling process.
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.