How to get updates for System Recovery

  • Article ID:100011837
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Problem

How to obtain the latest update / Service Pack (SP) for the Veritas System Recovery product.

Solution

Run LiveUpdate to apply the current Service Pack (SP) to an unmanaged System Recovery client system unless the computer is running System Recovery 2013 R2.  For System Recovery 2013 R2, LiveUpdate will only install SP3.  To get the the latest update for 2013 R2, which is currently SP6, the update needs to be installed using the separately available Service Pack 6 installer:
https://www.veritas.com/docs/000114408

Considerations for updating System Recovery:  

NOTE: If the client is managed by System Recovery Management Solution, apply the update to the SR-MS system through the Symantec Installation Manager and create a policy to deploy the updates to the managed client systems.

NOTE : If the client is in an unmanaged environment and does not have the standalone console/UI installed, download and apply the service pack update manually.  Or from a client system that the standalone console/UI is installed, run LiveUpdate to install the service pack and then  redeploy the agent to the remaining clients from this system.

NOTE : System Recovery Linux Edition (SR-L) updated build can be obtained through the Veritas Entitlement Management System (See https://www.veritas.com/docs/000100418)  

 

Useful links:

Looking to try out Veritas System Recovery? Access the current version from Trialware: https://www.veritas.com/trial/en/us/system-recovery-16.html
This provides the full installer for the latest version of Veritas System Recovery.   Entering a License Key into a Trialware installation will active the product.


Veritas System Recovery 16

Install:
The updated Veritas System Recovery 16 with SP2 slipstreamed installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/docs/000100418)  

Latest Service Pack -
Veritas System Recovery 16 SP2 - Released 2017-08-31 - https://www.veritas.com/docs/100034385


Symantec System Recovery 2013 R2

Install:
The updated System Recovery 2013 R2 with SP6 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/docs/000100418)

Latest Service Pack -
System Recovery 2013 R2 SP6 - Released 2016-06-27 - https://www.veritas.com/docs/000114408
 

Symantec System Recovery 2013

Install:
The updated System Recovery 2013 with SP2 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/docs/000100418)  

Last Service Pack -
System Recovery 2013 SP2 - Released 2014-02-18 - https://www.veritas.com/docs/000020763
 

System System Recovery 2011

Install:
The updated System Recovery 2011 with SP3 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/docs/000100418)  

Last Service Pack
System Recovery 2011 SP3 - Released 2012-08-23  - https://www.veritas.com/docs/000086138
 

 Backup Exec System Recovery 2010

Install:
The updated BESR 2010 with SP5 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/docs/000100418)  

Last Service Pack
BESR 2010 SP5 - Released 2012-07-17  - https://www.veritas.com/docs/000017147
 

Backup Exec System Recovery 8.5

Install:
The updated BESR 8.5 with SP7 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/docs/000100418)  

Last Service Pack
BESR 8.5 SP7 - Released 2010-01-13  - https://www.veritas.com/docs/000006646

NOTE: BESR 8.5 SP9 can be obtained through Liveupdate


Backup Exec System Recovery 8.0

Install:
The updated BESR 8.0 with SP6 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/docs/000100418)  

Last Service Pack
BESR 8.0 SP6 - Released 2011-01-11  - https://www.veritas.com/docs/000011098
 

Backup Exec System Recovery 7.0

Install:
The updated BESR 7.0 with SP5 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/docs/000100418)  

Last Service Pack
BESR 7.0 SP5 - Released 2009-01-16  - https://www.veritas.com/docs/000040531

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