System Recovery Management Solution support for Symantec Management Platform (SMP) 7.x/8.x

System Recovery Management Solution support for Symantec Management Platform (SMP) 7.x/8.x

Article: 100010951
Last Published: 2018-10-22
Ratings: 2 2
Product(s): System Recovery

Problem

System Recovery Management Solution utilizes the Symantec Management Platform (SMP) framework.

Note:

SSR-MS : Symantec System Recovery Management Solution 2011/2013/2013 R2

VSR-MS : Veritas System Recovery Management Solution 16/18

Solution

SSR-MS version 2013 R2 (including SP1 through to SP3) is compatible with SMP 7.5. However, SSR-MS versions 2011 and 2013 are not compatible with SMP 7.5/7.6.

SSR-MS 2013 R2 SP4 is compatible only with SMP 7.6 (https://www.veritas.com/docs/000099941).

Note: There was no SP5 release for SSR-MS.

SSR-MS 2013 R2 SP6 is compatible only with SMP 8.0 (https://www.veritas.com/docs/000114407).

VSR-MS 16 is compatible only with SMP 8.0.

VSR-MS 18 is compatible only with SMP 8.1.

SMP 8.5 is currently not supported. This article will be updated when support for 8.5 is available.


Note: VSR-MS cannot be installed on Windows Server 2016 because SMP 8.5 is not supported yet. Symantec only added support for installing SMP on Windows 2016 with the release of SMP 8.5: https://support.symantec.com/en_US/article.HOWTO125454.html

VSR-MS can still be used to manage Windows 2016 'clients'.

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