Event ID 2020 Messaging Service fails to start - Error Codes -1072824319

Problem

When trying to start the Messaging Service, after moving the MSMQ location on an Enterprise Vault server, the errors below are displayed

Error Message

An error will also be displayed in the Application Event logs similar to below:

Log Name:      Application
Source:        Microsoft-Windows-MSMQ
Event ID:      2020
Task Category: None
Level:         Error
Computer:      EVServer
Description:
The Message Queuing service cannot start. The internal private queue 'admin_queue$' cannot be initialized. If the problem persists, reinstall Message Queuing. Error 0xc00e0001: 
 

Cause

• MSMQ is not properly installed.
• This can be due to incorrect permissions being applied to the MSMQ Storage location and sub-folders.
• This can also be down to incorrect settings in the registry.

Solution

Verify permissions or registry issues below:

1. The correct permissions needed are:
MSMQ  -  Full Control on Top level folder and all files beneath  -  (This permission can only be granted using the cmd line it cannot be granted via the GUI, please see related articles on how to carry this out - 100031234)
Users - Read & Execute on Top level folder, sub-folders and files

2. Check to ensure that all the below registry keys are set correctly, they should all point to the MSMQ 'storage' folder. They should automatically change as the Storage values are changed in the GUI for the MSMQ storage location.

For example, if the MSMQ storage folder path is E:\MSMQ\storage then this is what all five of the below registry values should be:

HKLM\Software\Microsoft\MSMQ\Parameters
StoreJournalPath
StoreLogPath
StorePersistentPath
StoreReliablePath
StoreXactLogPath
(All 5 should be 'Expandable String Values')

Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.