The DLO Desktop Agent does not back up files immediately after the BitLocker drive is unlocked.

The DLO Desktop Agent does not back up files immediately after the BitLocker drive is unlocked.

Article: 100010208
Last Published: 2020-08-11
Ratings: 0 0
Product(s): Desktop Laptop Option

Problem

Veritas Desktop and Laptop Option (DLO) cannot backup a drive that is locked by BitLocker, but when the BitLocker drive is unlocked DLO does not automatically try to backup the files.

 

Solution

After unlocking the drive that is locked by BitLocker, refresh the DLO Agent to backup the files on that drive.

 

This issue is resolved in DLO 8.0 SP1

 

References

Etrack : 2876260

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