Important Update: Cohesity Products Knowledge Base Articles
All Cohesity Knowledge Base Articles are now managed via the Cohesity Support Portal: https://support.cohesity.com/s/searchunify. The Knowledge Base articles available here will not reflect the latest information or may no longer be accessible.
Problem
During processing, documents will be classified as internal or external under specific conditions.
Solution
The conditions that cause documents to be classified as internal are :
- Where the email domain is listed under Processing > Settings > Define Active Directory parameters and specify internal domains > Internal domains.
- Where the message does not have a fully qualified email address showing in the participant's address.
The conditions that cause participants to be classified as external are :
- Where the participant has a fully qualified email address and the domain is not listed under Processing > Settings > Define Active Directory parameters and specify internal domains > Internal domains.
It is not possible to change the classification of a message after processing of the data has been completed.
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.