SLP managed duplications end with a Status 2107.

Problem

Duplication jobs end with a Status 2107 on first attempt, but can later complete successfully.

Error Message

The admin log will report the following pattern:

<2> bpduplicate: Cannot obtain resources for this job : error [2107]
<2> bpduplicate: INF - Cannot obtain resources for this job : error [2107]
<2> bpduplicate: INF - Status = no images were successfully processed.
<16> bpduplicate: Status = no images were successfully processed.
<2> bpduplicate: EXIT status = 2107
<2> bpduplicate: Calling TerminateJob: job_id= 122770, status= 2107

Also, we will see the following messages:

<2> check_optimization: NDMP_FSE_HOST flag is not set on storage server hostname.company.com (flags = 22858121)
<2> check_optimization: NDMP Direct Copy will not be used - target STU is not specific NDMP STU (backup_id = clientname_1364217727)

The MDS (OID 143)logs report the following:

[select_for_stsarr_disk_media] skipping media server key = 1000002, it does not match required media server key = 1000004
[select_for_stsarr_disk_media] skipping media server key = 1000027, it does not match required media server key = 1000004
[select_for_stsarr_disk_media] skipping media server key = 1000028, it does not match required media server key = 1000004
[select_for_stsarr_disk_media] required network attached media server is not credentialed for disk pool, name = disk_pool_name

MDS "required_media_server" reference:

03/25/2013 14:27:17.837 [Debug] NB 51216 mds 143 PID:3056 TID:2144 File ID:111 [jobid=122770] 2 [allocate_by_stu] twin_rec_env_t: stuid = storage_unit_name, stuid_type = 1, orig_stuid = storage_unit_name, orig_stuid_type = 1, pool_name = , media_sharing_group = *NONE*, retlevel = 3, required_media_server = media_server_name.company.com, preferred_media_server = , required_disk_volume_media_id = , max_free_space = 0, ckpt_restart = 0, ckpt_restart_env.stu_type = 0, ckpt_restart_env.stu_subtype = -1, ckpt_restart_env.stu_name = , ckpt_restart_env.media_server = , ckpt_restart_env.disk_group_name = , ckpt_restart_env.disk_group_server_type = , mpx_enabled = 0, must_use_local_for_this_job = 1, disk_spanning = 0

Cause

In the MDS logs, we see a "required_media_server" reference which forces the job to use the specified Media Server for the job in question. If the referenced "required_media_server" does not have access to the Storage Server that holds the image fragments for the images in question, the job can report the has has no access.

Solution

This "required network attached media server is not credentialed for disk pool" message can occur if the Storage Unit is configured to use Any Media Server. The condition can also occur if the only reference to a Media Server is a host that does not have access to the Storage Server. This later condition is the result of the "required_media_server" reference. The condition can be removed by specifying the Media Server(s) that do have access to the Storage Server that hold the image fragments.