Additional information on the Record Limit within Clearwell

Article: 100009167
Last Published: 2015-05-27
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Product(s): eDiscovery Platform

Problem

The following information is an excerpt from the 7.1.4  Distributed Architecture document FAQ.

Solution

What is meant by the “10 Million Reviewable Items” limit?
The 10 million items supported in a Distributed Architecture deployment using Clearwell
includes all unique, concurrently reviewable documents, which can be in a single case or split
across multiple cases on any appliance. This is true for single-server deployments as well as
clustered environments.

Can an appliance have more than 10 million documents?
Yes. An appliance can have more than 10 million documents, however only 10 million unique
documents can be accessed at a time. Having a remote database server does not increase the
supported limit. The limit is tied to the maximum memory on an appliance that dictates search
performance. Having a remote database server allows the nodes in the cluster to synchronize
with each other by operating with the same metadata information across the cluster. Further,
the remote database server does not increase the memory on an appliance that is used for
search, and therefore does not increase the supported limit for the total number of reviewable
items.

What is the limit for the total number of documents, users, and cases with an R810
appliance?

The physical limit on the number of documents, users and cases on a R810 depends on the disk
space of the machine and database. In terms of user activity, Veritas Clearwell supports 10
million unique, (concurrently and actively) reviewable documents, and 100 concurrent
reviewers on a Dell R810 appliance.

Can a single case have more than 10 million documents?
No. A single case cannot have more than 10 million unique documents (i.e. document families).
The number of unique documents corresponds to the value "Unique documents indexed" on the
"Processing > Processing Statistics page". This number does not include attachments or
embeddings. Processing will fail if the number of unique documents exceeds 10 million in a
single case. The number of unique items in a case, however, can exceed 10 million. The number
of unique items includes the number of unique documents, plus the number of unique attachments
or embeddings. The number of unique items corresponds to the value "Total Reviewable Documents"
on the "Processing > Processing Statistics page". Processing will fail if the number of unique
attachments or embeddings exceeds 20 million in a single case. It is therefore possible to have up to
30 million unique items in a single case.
 

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