Problem
How to export an archive in detail while removing items from the vault in order to expedite the archive delete process. The current process is to right-click the archive and select delete. This will eventually remove the archive. However, this process could take time to fully remove the archive. A faster way is described below.
Cause
Archives that are Marked for deletion can take 30 days or longer depending on the policy settings to actually delete the archive.
Solution
In order to delete existing archives in the shortest amount of time we must export the items to a PST while removing items from the vault.
Use the PST Export wizard as outlined below to clear the archive of the archived items, which will speed up the process of deleting the archives to free up needed storage.
1. Open the Enterprise Vault Console, right-click on Archives then choose Export. The Export wizard will open.
2. Select Export Archives to PST, then click Next
3. Select the archive you wish to export, then click Next.
4. Select the highlighted items to export all items under the root folder and remove the items from the archive. This will produce a 0 item archive that can be deleted quickly. Click Next.
5. Choose the location to store the PST. Keep in mind PST files can be rather large, so ensure the destination drive has more than enough space available to store these PST files. Click Next.
6. Select the size, or a single file. Also, choose the type of PST to export. PSTs from Outlook 2003-2010 will use the Personal File Folder format. Click Next.
7. Review your PST export settings, click the Back button if changes need to be made. Else click Next to start the export.
8. After the export is complete, a quick search of the archive should return 0 items that exist in the vault. (From the Enterprise Vault server open a browser and type this url:
https://localhost/enterprisevault/search/shell.aspx
Select the exported user archive, then click the Search button without entering any search criteria.
9. After verifying the archive has 0 items, then you can Delete the archive.
10. Once the archive has been Marked For Deletion a quick restart of the storage service on the Ev server should remove the archive.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.