Please enter search query.
Search <product_name> all support & community content...
Article: 100004828
Last Published: 2023-09-29
Ratings: 0 0
Product(s): Backup Exec
Problem
Unable to start the backup exec services after changing the BEDB database to a new location
Error Message
The Backup Exec Device & Media Service service terminated with service-specific error 536928979
Cause
Instance and server name are not updated in the registry after changing the database to New Backup Exec database location
Solution
1)Added BKUPEXEC SQL instance name and Local server name into the registry keys on the below mentioned location
HKEY_LOCAL_MACHINE\SOFTWARE\veritas\Backup Exec For Windows\Adamm
Database Instance Name
Database Server Name
HKEY_LOCAL_MACHINE\SOFTWARE\veritas\Backup Exec For Windows\BEdatabase
“Catalog Database Instance Name”
“Catalog Database Server Name”
“Server Database Instance Name”
“Server Database Server Name”
2) Confirm the registry key, That its pointed to the right location were the required SQL instance is installed %program files%\veritas\Backup Exec\Data .
“Server Database Path”
Update the server name were the required SQL instance is installed in the server name registry key And added correct SQL instance name to the registry key's which were blank in the above mentioned location.
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.