V-370-59792-00039 - Are Backup Exec network ports configured correctly?

Problem

V-370-59792-00039 - Are Backup Exec network ports configured correctly?

Solution

This report uses the following defaults for the following items, each port and process used by Veritas Backup Exec:

• Port
• Protocol
• Network Service Name
• Expected Process
• Default Path to Process

The following tests are performed with the default items listed above.

•  Has the Network Service Name been mapped to a different port?
  • Look up  the Network Service Name's port and protocol to determine if it has been changed from its default value in the following system file:
    • %SystemRoot%\System32\Drivers\Etc\Services
    • Example:
      • Network Service Name: NDMP
      • Default Port/Protocol: 10000/TCP
      • New Port/Protocol: 12000/TCP
• Are the ports and protocol ready for connection?
  • Check the list of open ports to determine if the port and protocol are open and ready for connection.
    • Example:
      • Port: 10000
      • Protocol: TCP
• Does the correct process have the correct port and protocol open? (only available on Windows 2003 or later)
  • Check open ports to determine if the correct process has that port open.
    • Example:
      • Application: C:\Program Files\MyApplication\MyFile.exe
      • Port: 10000
      • Protocol: TCP