Connection requested by invalid server:Master server cannot connect to client

Article: 100002726
Last Published: 2010-12-01
Ratings: 0 2
Product(s): NetBackup & Alta Data Protection

Problem

client moved to new master server - backups fail with status 59, and host properties fails with invalid server

Error Message

/usr/openv/netbackup/bin/admincmd/bptestbpcd -client <16>bptestbpcd main: Function ConnectToBPCD() failed: 46 server not allowed access

Cause

created /usr/openv/netbackup/logs/bpcd on the client then ran /usr/openv/netbackup/bin/admincmd/bptestbpcd -client from the master server to get the error code listed.

Solution

Found in the bpcd log on the client that the connection from the master server was coming into the client from a different interface then the one already listed in the bp.conf. Added the alternate interface of the master server to the server list in the client's bp.conf


Applies To

master has multiple interfaces

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