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Article: 100023646
Last Published: 2023-08-21
Ratings: 0 0
Product(s): Data Insight
Problem
The final report is failing to complete on the DI Management Server.
Error Message
2015-08-04 14:41:58 INFO: #{1.EN_US} [ReportGenerator.init] Initializing Birt Engine
2015-08-04 14:41:58 INFO: #{1.EN_US} [ReportGenerator.init] Setting Birt Engine HOME : E:\Program Files\Symantec\DataInsight\\reports\ReportEngine_1
2015-08-04 14:47:23 SEVERE: #{1.EN_US} [ReportsUtils.main] Error processing reports
java.lang.OutOfMemoryError: GC overhead limit exceeded
at org.eclipse.datatools.connectivity.oda.consumer.helper.OdaResultSet.getString(OdaResultSet.java:239)
Cause
The report engine is running out of memory.
Solution
- Logon to DI console
- Navigate to Settings -> Inventory -> Data Insight Servers
- From server list, select Management Server, click on Advanced Settings tab
- Click on Set custom properties
- Set property name =
report.max.memory.output
- Set property value =
4096
(Default memory is 2Gb which is not sufficient) - Click Save
- Wait for a couple of minutes for replication of the configuration database and then rerun the report.