GENERAL ERROR: access to the client was not allowed (59)

  • Article ID:100022203
  • Last Published:
  • Product(s):NetBackup


When running a backup it fails with an error 59. The Job Details will show the message:

access to the client was not allowed (59)

Error Message

access to the client was not allowed (59)


A status code of 59 commonly occurs when the client does not have the NetBackup master or media server properly defined in the /usr/openv/netbackup/bp.conf file for Unix or in registry "HKEY_LOCAL_MACHINE\Software\VERITAS\NetBackup\CurrentVersion\Config\Server" for Windows.

Check to make sure that the master and media server used for the job are present in the server list on the client.

Open the Backup and Restore (BAR) console. Go to the 'File' menu and select 'Specify NetBackup Machines and Policy Type'.
The first drop down box ('Server to use for backups and restores') shows the server list.
Check in  /usr/openv/netbackup/bp.conf


click 'Edit Server List' and add the missing server name.
Add an entry into the bp.conf file
For example for missing media server 'yeti' insert into bp.conf the line:
Making sure that the master server SERVER line is always the first entry.


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