Problem
Consistency check fails with error code -1030 when multiple Exchange databases are selected.
Error Message
Error in the job log:
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Completed status: Failed
Final error: 0xe000032c - The consistency check of the snapshot for the
Microsoft Exchange database has failed. You should check for possible data
corruption in the Exchange Server that is online.
Final error category: Resource Errors For additional information regarding this error refer to link V-79-57344-812
Errors
Verify- servername.domain.com
V-79-57344-65193 - The backup selection
'\\NAS\IMG000001' was not successfully processed for Granular Recovery Technology (GRT). You will not be able to restore individual items for this backup selection
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Error from debugging:
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BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\shadow] - Informational: Performing Exchange ESE database \User?Data\Exchange Server\Microsoft Exchange Server\Microsoft Information Store\SERVERNAME\Public Folder Database 0586099034\File consistency check in SHADOW::PerformChecks
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - CBeCheckSGFiles: chksgfiles.dll has been loaded successfully
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - [BeCheckSGFilesWrapper::Initialize] InProc IBeCheckSGFiles:0x27a69a0 for 'Exchange 7' was created successfully.
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - [BeCheckSGFilesWrapper::CMaxDbPerSG] max_db_per_sg:5 ... (0x0)
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - calling: brUtil::chksgFiles::ErrInit() : ExchgDBCount = 1; ExchgLogFilePath = ''; ExchgLogFileBaseName = ''.
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - ExchgDBName[0] = '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy103\Exchange\Public Folder Database 0586099034\Public Folder Database 0586099034.edb'.
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - [BeCheckSGFilesWrapper::ErrInit] (ExchgDBCount:1, ExchgLogFilePath:(null), ExchgLogFileBaseName:(null), Flags:0)
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - 0: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy103\Exchange\Public Folder Database 0586099034\Public Folder Database 0586099034.edb
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - [BeCheckSGFilesWrapper::ErrCheckDbHeaders] (DbPageSize:4294967295, HeaderPagesPerDb:2, DbErrorEncountered:0, 0)
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - brUtil::startXchg2k7CCheck(): CCheckSGFiles::ErrCheckDbHeaders() failed for database \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy103\Exchange\Public Folder Database 0586099034\Public Folder Database 0586099034.edb with error code -1030.
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - [BeCheckSGFilesWrapper::ErrTerm] (0)
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - brUtil::stopXchg2k7CCheck(): CCheckSGFiles::ErrTerm() failed with error code -106.
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - [BeCheckSGFilesWrapper::~BeCheckSGFilesWrapper] InProc IBeCheckSGFiles:0x27a69a0 was deleted.
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\brfs] - CBeCheckSGFiles: chksgfiles.dll has been unloaded.
BEREMOTE: [11/11/14 12:21:03] [16612] [fsys\shadow] - Status E_FS_ESE07_CHKSGFILES_ERRCHECKDBHEADERS_FAILED (0xE0000356) performing Exchange ESE database \User?Data\Exchange Server\Microsoft Exchange Server\Microsoft Information Store\SERVERNAME\Public Folder Database 0586099034\File consistency check in SHADOW::PerformChecks
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Solution
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.On the Exchange server,
1. Click on Start | Run and type regedt32 or regedit and click OK.
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\Exchange
3. Add the following:
Value: "OutProc Consistency Check"
Type : REG_DWORD.
Set value to 1.
4. From the windows services console, Restart the Backup Exec Remote Agent for Windows service.
5. Re-run the affected Exchange backup job.
References
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