Problem
Event 29014 / V-437-29014 for Enterprise Vault (EV) can be seen for various reasons. Most commonly related, but not restricted, to searching within EV.
Please see the table below to detail the specific error message along with the information on how to resolve the error.
Error Message
| Sample Event | Example | Description |
| Event ID | 29014 | Relates to the Veritas Enterprise Vault Error message number. |
| Category | Web Application (WP), Archivetask, Lotus Domino Mailbox Archiving Task | Identifies the EV process that generated the error. |
| Description | Storage DCOM error. |
References the fundamental exception that occurred at the time of execution. |
| Reason | The RPC server is unavailable. (0x800706ba) Access is denied. (0x80070005) No such interface supported No such host is known (0x80072af9) |
Reason for the failure according to logging in the Event log |
| Reference | [Get storage object] |
This will categorize the type of error message that was generated by the corresponding Event ID. |
Reason and Reference are important to identify the possible solution. Refer to the exact error logged in the Enterprise Vault Event Log to find it in the Technotes below.
Solution
The articles below identify technical solutions that reference Event 29014
| Description | Article |
| Event 6287, 29014 - The Enterprise Vault service is not available using web search | 100009900 |
| After Upgrade of EV generates Events 29014, 6654, 28998, 6727, 41329, 7344 | 100010653 |
| Event 29014 No such host is known (0x80072af9) | 100013924 |
| Event 29014 during OWA or Shortcut retrievals (Reason : Access is denied (0x80070005)) | 100014284 |
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.