Event ID 513 Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object

Article: 100012791
Last Published: 2022-10-21
Ratings: 6 3
Product(s): Backup Exec, Desktop Laptop Option, NetBackup & Alta Data Protection, System Recovery

Problem

When running a System Recovery, Backup Exec, DLO or NetBackup backups Event ID 513 error is generated.

 

Error Message

"Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object."
Details: AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol. System Error: Access is denied.

 

 

Cause

Network Service account permissions were removed for mslldp

 

Solution

 

 

Microsoft Documentation indicates the event can be safely ignored OR grant proper permission to prevent the Event entries.

Event ID 513 when running VSS in Windows Server

https://support.microsoft.com/en-us/help/3209092/event-id-513-when-running-vss-in-windows-server

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