Problem
Due to possible Internet Information Services (IIS) corruption or Virtual Directory corruption, it may be required to recreate the EnterpriseVault virtual directory. It is possible to rebuild the EnterpriseVault VD without manual deletion and running the EV binaries.
Prior to EV 10.0, this was performed using "cscript webapp.vbs" from commandline under the Enterprise Vault install location.
Solution
Recreating the EnterpriseVault VD:
1. Navigate to the install directory of EV via commandline (cmd).
2. Run the following commands, logged in as the Vault Service Account (VSA):
Configuration.exe ConfigureWebApps uninstall
(This command will remove the existing EnterpriseVault VD)
Configuration.exe ConfigureWebApps install
(This command will recreate the EnterpriseVault VD)
Configuration.exe ConfigureOnlineWebSearch install
(This command will recreate the EVS IIS components (EV Search)
3. Run IISreset.exe, or restart IIS Services and test communication with the EnterpriseVault VD.
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