Java Administration Console errors when trying to view policy information: Cannot get class_att_defs Information

Article: 100008594
Last Published: 2012-08-28
Ratings: 0 2
Product(s): NetBackup & Alta Data Protection

Problem

Getting errors when trying to view policy details in the Java Administration Console. Unable to get any data to display.

 

Error Message

Cannot get class_att_defs Information
Socket connect fails

 

Cause

The nbsl (NetBackup Service Layer) process did not appear to be responding.

 

Solution

Stop the nbsl process cleanly and then restart the nbsl process.

UNIX/Linux:

/usr/openv/netbackup/bin/nbsl -terminate
/usr/openv/netbackup/bin/nbsl

Windows:

install_path\Veritas\NetBackup\bin\nbsl -terminate
install_path\Veritas\NetBackup\bin\nbsl

 

Was this content helpful?