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Java Administration Console errors when trying to view policy information: Cannot get class_att_defs Information
Article: 100008594
Last Published: 2012-08-28
Ratings: 0 2
Product(s): NetBackup & Alta Data Protection
Problem
Getting errors when trying to view policy details in the Java Administration Console. Unable to get any data to display.
Error Message
Cannot get class_att_defs Information
Socket connect fails
Cause
The nbsl (NetBackup Service Layer) process did not appear to be responding.
Solution
Stop the nbsl process cleanly and then restart the nbsl process.
UNIX/Linux:
/usr/openv/netbackup/bin/nbsl -terminate
/usr/openv/netbackup/bin/nbsl
Windows:
install_path\Veritas\NetBackup\bin\nbsl -terminate
install_path\Veritas\NetBackup\bin\nbsl