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Basic troubleshooting and Setup information for Veritas Operations Manager (VOM).

Article: 100006309
Last Published: 2017-12-04
Ratings: 3 0
Product(s): InfoScale & Storage Foundation

Problem

This document is for basic troubleshooting and setup information for VOM

Solution

Central Management Server (CMS)

URLs

  • Configuration/Setup URL: https://<cms hostname>:5634/
  • Web Console URL: https://<cms hostname>:14161/

TCP Ports:

  • TCP 5634
  • TCP 14161

VOM Processes running on CMS for Unix/Linux:

  • /opt/VRTSsfmcs/asa11/bin64s/../bin64/dbsrv11
  • /opt/VRTSsfmh/bin/xprtld
  • /opt/VRTSsfmcs/esmweb/jre/bin/java
  • /opt/VRTSsfmcs/sec/bin/sfmsecd

Commands to start or stop the VOM processes on a Unix / Linux CMS:

  • xprtld: /opt/VRTSsfmh/adm/xprtldctrl <start | stop>
  • Web console: /opt/VRTSsfmcs/cweb/sfmw <start | stop | restart >
  • Authentication: /opt/VRTSsfmcs/sec/bin/sfmsecdctrl <start | stop>
  • Database: /opt/VRTSsfmcs/config/adm/vxsfmcsdb <start | stop | stop_force>

Services to start or stop VOM running on a Microsoft Windows CMS:

  • xprtld: Veritas Storage Foundation Messaging Service [xprtld]
  • Web Console: Veritas Operations Manager Service [sfmgui]
  • Authentication: Veritas Operations Manager Authentication Service [sfmsecd]
  • Database: SQL Anywhere - SFM3_<hostname>

CMS Log File Locations:

Unix/Linux:

  • General: /var/opt/VRTSsfmcs/logs
  • CMS database installation/upgrade script: /var/VRTSsfmcs/config_db
  • CMS/HA installation script: /var/VRTSsfmcs/SFMha_dir
  • Unix/Linux installer log file: /tmp
  • DB engine: /var/VRTSsfmcs/SFMdb3.dblog
  • Configuration log: /var/opt/VRTSsfmh/logs/cs_config.log
  • Hotfix log: /var/opt/VRTSsfmh/logs/vxdelpoy.log

Windows:

  • General: %AllUsersProfile%\Symantec\VRTSsfmcs\logs
  • CMS database installation/upgrade script: %AllUsersProfile%\Symantec\VRTSsfmcs\config_db
  • Configuration log: %AllUsersProfile%\Symantec\VRTSsfmh\logs\cs_config.log

Managed Host (MH)
 

TCP Ports

  • TCP 5634

VOM processes running on a Unix / Linux MH:

  • /opt/VRTSsfmh/bin/xprtld
  • /opt/VRTSsfmh/bin/sfmh-discovery.pl
  • /opt/VRTSsfmh/bin/vxdclid


Commands to start / stop VOM processes on Unix/Linux MH:

  • xprtld: /opt/VRTSsfmh/adm/xprtldctrl <start | stop>
  • sfmh-discovery: /opt/VRTSsfmh/adm/vxvmdiscovery-ctrl.sh <start | stop>
  • vxdclid: /opt/VRTSsfmh/etc/vxdcli.sh <start | stop | restart>
     

VOM services running on windows MH:

  • xprtld: Veritas Storage Foundation Messaging Service [xprtld]

MH Log Files:

Unix/Linux:

  • /var/opt/VRTSsfmh/logs

Windows:

  • %AllUsersProfile%\Symantec\VRTSsfmh\logs

Miscellaneous:

Important log files for the VOM web console:

  • WebDebugLog.txt - Review for failed login and authentication attempts.
  • webserver.log
  • WebSupportLog.txt
  • dbisql.log
  • dbsync.log

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