When running Storage Expiry in Report Mode, shortcuts that have passed their retention period may be deleted the next time the archive task runs.

Problem

When running Storage Expiry in Report Mode, shortcuts that have passed their retention period may be deleted the next time the archive task runs.

Cause

During the processing of the Archiving task a check is performed to determine if Expiry is enabled in order to allow shortcuts to be deleted.  

This will occur if the following conditions are met:

1.  Process Vault Stores on the Storage Expiry tab is set to Selected times (whether a schedule is configured or not).

2.  The shortcuts have passed their retention period.

Solution

Workaround:

In order to run Storage Expiry to run in Report Mode and not have shortcuts delete, Process Vault Stores on the Storage Expiry tab must be set to Never.

Note: A restart of the Enterprise Vault Admin Service needs to be performed after making the change.