network protocol error(39) and oprd returned abnormal status(96)

network protocol error(39) and oprd returned abnormal status(96)

  • Article ID:100003686
  • Last Published:
  • Product(s):NetBackup

Problem

When trying to restart media server from the GUI->devices->media servers gets the errors

Error Message

Network protocol error(39) or oprd returned abnormal status

Cause

Media server had left over nbrb allocations causing ltid not to start properly on the media server

Solution

Use the nbrbutil command to clear the allocation holds that the media server has placed.  The command can be run from the media server itself or the master server and is in the following path:

Windows: \NetBackup\bin\admincmd

Unix: /usr/openv/netbackup/bin/admincmd

Command syntax: nbrbutil -resetMediaServer


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