Problem
In Enterprise Vault 12.3 and earlier releases, the EV minifilter driver does not load when Secure Boot is enabled on the file server target computer.
Error Message
The following Event is logged in the System event log.
Log Name: System
Source: Service Control Manager
Date: 1/24/2018 10:12:29 AM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: FSATarget100
Description:
{{The EvFilter service failed to start due to the following error: }}
Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
You may also see the following dialog box when installing the FSA Agent.
Cause
The EV minifilter driver (evmf.sys) does not have the required Extended Validation Code Signing Certificate to pass the Secure Boot requirements for driver loading.
Solution
In Enterprise Vault 12.3 and earlier releases, the only workaround is to disable 'Secure Boot' for the file server target computer.
Secure Boot is supported in Enterprise Vault 12.4 and later releases.
References
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