Problem
The NSF import fails immediately without importing anything from the selected NSF database
Error Message
Event : 40966
Source : Enterprise Vault
Category : NSF Migrator
Computer : EVServer.domain.local
Description: A program fault has raised an exception.
Exception: Reporting information is not available
Type: System.ApplicationException
Reference: Command Line: "C:\Program Files (x86)\Enterprise Vault\NSFMigratorServer.exe" -Embedding
Application Domain: DefaultDomain
Process Id: 5252 / Thread Id: 776
Stack Trace: at KVS.EnterpriseVault.LotusDomino.NSFMigration.MigrateNSF.GetReportingItem(ReportingItem type)
at KVS.EnterpriseVault.LotusDomino.NSFMigration.NSFMigrationHelper.GetReportingItem(ReportingItem type)
V-437-40966
Event : 7008
Source : Enterprise Vault
Category : NSF Migrator
Description: Abnormal error occurred
HR Error: <0x80131600>
NSF file: C:\NSF\<database_name>.nsf
Archive Name: <Archive Name>
Vault Id: 12D5D34DC26608C4AB75B296EE52A5C941110000NTPSEVA.domain.local
Reference: CollectReportingData
V-437-7008
Event : 40966
Source : Enterprise Vault
Category : NSF Migrator
Computer : EVServer.domain.local
Description: A program fault has raised an exception.
Exception: Reporting information is not available
Diagnostic: Type: System.ApplicationException
Reference:
Command Line: "C:\Program Files (x86)\Enterprise Vault\NSFMigratorServer.exe" -Embedding
Application Domain: DefaultDomain
Process Id: 5252 / Thread Id: 776
Stack Trace: at KVS.EnterpriseVault.LotusDomino.NSFMigration.MigrateNSF.GetMigrationReportFilePath()
at KVS.EnterpriseVault.LotusDomino.NSFMigration.NSFMigrationHelper.GetMigrationReportFilePath()Event : 7008
Source : Enterprise Vault
Category : NSF Migrator
User : N/A
Computer : EVServer.domain.local
Description:
Abnormal error occurred
HR Error: <0x80131600>
NSF file: C:\NSF\<NSF_to_be_imported>.nsf
Archive Name: <Archive Name>
Vault Id: 12D5D34DC26608C4AB75B296EE52A5C941110000NTPSEVA.domain.local
Reference: CollectMigrationXMLReportData
V-437-7008
Event : 6469
Category : NSF Migrator
Computer : EVServer.domain.local
Description: An exception has occurred.
[Internal reference CNSFMigrator::StartWorking/e.]
V-437-6469
It is possible to collect a dtrace for the NSFMigratorServer while reproducing the error message and check if it contains the following:
(NSFMigratorServer) <11828> EV-H {TRACE.EN_US} [ *** MigHelper::SetMigrationDetails() (Exit - Exception occured) Error: Value cannot be null.|Parameter name: policyId ]
Cause
The NSF import fails because the destination archive belongs to a user without a Domino Mailbox and Desktop policy applied; this could occur in case the destination mailbox has been removed from any of the provisioning groups defined.
Solution
In order to successfully import the NSF database, add the destination mailbox to the proper provisioning group and execute the provisioning task.