Enterprise Vault for Domino: NSF Import fails logging Events with IDs 40966, 7008 and 6469

Problem

The NSF import fails immediately without importing anything from the selected NSF database

Error Message

Event :  40966
Source :  Enterprise Vault
Category : NSF Migrator
Computer : EVServer.domain.local
Description: A program fault has raised an exception.

Exception: Reporting information is not available
Type: System.ApplicationException
Reference: Command Line: "C:\Program Files (x86)\Enterprise Vault\NSFMigratorServer.exe" -Embedding
Application Domain: DefaultDomain
Process Id: 5252 / Thread Id: 776
Stack Trace:    at KVS.EnterpriseVault.LotusDomino.NSFMigration.MigrateNSF.GetReportingItem(ReportingItem type)
   at KVS.EnterpriseVault.LotusDomino.NSFMigration.NSFMigrationHelper.GetReportingItem(ReportingItem type)
V-437-40966
 

Event :  7008
Source :  Enterprise Vault
Category : NSF Migrator
Description: Abnormal error occurred

HR Error: <0x80131600>
NSF file: C:\NSF\<database_name>.nsf
Archive Name: <Archive Name>
Vault Id: 12D5D34DC26608C4AB75B296EE52A5C941110000NTPSEVA.domain.local
Reference: CollectReportingData
V-437-7008
 

Event :  40966
Source :  Enterprise Vault
Category : NSF Migrator
Computer : EVServer.domain.local
Description: A program fault has raised an exception.

Exception: Reporting information is not available
Diagnostic: Type: System.ApplicationException
Reference:

Command Line: "C:\Program Files (x86)\Enterprise Vault\NSFMigratorServer.exe" -Embedding
Application Domain: DefaultDomain
Process Id: 5252 / Thread Id: 776
Stack Trace:    at KVS.EnterpriseVault.LotusDomino.NSFMigration.MigrateNSF.GetMigrationReportFilePath()
   at KVS.EnterpriseVault.LotusDomino.NSFMigration.NSFMigrationHelper.GetMigrationReportFilePath()


Event :  7008
Source :  Enterprise Vault
Category : NSF Migrator
User :  N/A
Computer : EVServer.domain.local
Description:
Abnormal error occurred

HR Error: <0x80131600>
NSF file: C:\NSF\<NSF_to_be_imported>.nsf
Archive Name: <Archive Name>
Vault Id: 12D5D34DC26608C4AB75B296EE52A5C941110000NTPSEVA.domain.local
Reference: CollectMigrationXMLReportData
V-437-7008
 

Event :  6469
Category : NSF Migrator
Computer : EVServer.domain.local
Description: An exception has occurred.
[Internal reference CNSFMigrator::StartWorking/e.]
V-437-6469
 

It is possible to collect a dtrace for the NSFMigratorServer while reproducing the error message and check if it contains the following:

(NSFMigratorServer) <11828> EV-H {TRACE.EN_US} [ *** MigHelper::SetMigrationDetails() (Exit - Exception occured) Error: Value cannot be null.|Parameter name: policyId ]

Cause

The NSF import fails because the destination archive belongs to a user without a Domino Mailbox and Desktop policy applied; this could occur in case the destination mailbox has been removed from any of the provisioning groups defined.

Solution

In order to successfully import the NSF database, add the destination mailbox to the proper provisioning group and execute the provisioning task.