Problem
Enterprise Vault(EV) Domino Journaling Archiving task fails to archive items and event ID 40966 is reported in the EV log.
Error Message
Source: Enterprise Vault
Event ID: 40966
Task Category: Lotus Domino Journaling
Description: A program fault has raised an exception.
Exception: Error(540): This function is inappropriate for file system directories.
Diagnostic: Type: DominoLibraryExceptions.DominoLibraryUnableReadACL
Reference: Command Line: "C:\Program Files (x86)\Enterprise Vault\EvLotusDominoJournalTask.exe" -URL:tcp://192.168.1.13:1125/7aed35f1_bd31_49f0_accb_035db05ed870/KVS.EnterpriseVault.ProcessManager4032828 -CUSTOM:17980406ED52AA24A831D1CA919965C211012b00EVSERVER|True|
Application Domain: EvLotusDominoJournalTask.exe
Process Id: 3236 / Thread Id: 3280
Stack Trace: 在 KVS.EnterpriseVault.LotusDomino.Journaling.LotusDominoJournalingTask.CheckMailboxAccessLevel(LotusDominoJournalMailbox ldm, String dbName, Boolean bAddAccess)
在 KVS.EnterpriseVault.LotusDomino.Journaling.LotusDominoJournalingTask.ProcessDatabase(LotusDominoJournalMailbox ldm, String sDatabase)
在 KVS.EnterpriseVault.LotusDomino.Journaling.LotusDominoJournalingTask.ProcessDominoJournalMailboxes(ArrayList alTargets)
V-437-40966
Cause
Problem with the Domino Journal database.
Solution
1. Stop the Router task on the Domino server and it might be necessary to flush the dbcache. (tell router quit and dbcache flush from the Domino server console)
2. Stop the EV Domino Journaling task on the EV server.
3. Move the original Journal database to another location.
4. Start the Router task on the Domino Server and a new Journal database will be created. (Load Router from the Domino server console)
5. Copy the messages left in the original Journal database to the new one (if messages fail to copy, these might be the ones causing the problem).
6. Start the EV Domino Journaling task to process the messages in the new Journal database(s).
Applies To
DOMINO Server version 8.5.1
Lotus Notes client 8.5.1
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