Daily License Alert against Capacity Edition

Problem

A server licensed with the Capacity Edition, and where the license information screen inside the Backup Exec console clearly shows that the licensed quantity (in TB) has not been exceeded, may return a daily license warning for exceeding the number of licenses. If seen the alert is usually sent at 04:00

Error Message

License and Maintenance Warning

It appears that you have exceeded the number of licenses for your Backup Exec environment. Review your license and maintenance contract information on the Backup Exec Home tab.

Solution

This warning does not disable the ability to Backup and Restore and as long as the License Information screen does show that the environment has not exceeded the installed  Capacity License quantity, the alert can be ignored.


A hotfix is now available for this issue in the current version of the product mentioned in this article. Refer to the Hotfix link under Related Articles to obtain the hotfix needed to resolve the issue.

Backup Exec 16 Rev 1142 Feature Pack 2 ( 000116194)
 

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