Current plan of action

Next customer contact :

Resolution summary

Description

Created:
Updated:
Account:
Contact:
Veritas Backup Exec Technical Support is extending Chat service hours to 24 x 5 (Monday to Friday) providing enhanced flexibility for our Customers. For faster resolution, all low severity issues will be handled in chat, where business operations have not been adversely affected, or for enhancement requests. For responsive support, start a Chat now.
Update case
Close case

Case history

Posted by Timestamp caseDetailHistoryMessage

Case details

CC List

Enter the email addresses one at a time for each additional contact that is to receive case updates.

Customer contact information

Please enter your preferred contact times for working with your Technical Support Engineer on this case only.

Working hours