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Veritas Backup Exec Technical Support is extending Chat service hours to 24 x 5 (Monday to Friday) providing enhanced flexibility for our Customers. For faster resolution, all low severity issues will be handled in chat, where business operations have not been adversely affected, or for enhancement requests. For responsive support, start a Chat now.
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Knowledge base
Risk for Global User reported in VRP Web Console
Error: "Could not connect to host" is reported when attempting to add VCS to VRP 10.0
Error: "No IMS is ready to receive API message !!" reported when attempting RG creation for VRP
For VRP 3.6, the Messaging/Rabbitmq service does not start or keeps crashing frequently.
Product life cycle information
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Refer to Support Fundamentals and Product Life Cycle Policy for more information about support.