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NetBackup Appliance Hotfix - suppress non-actionable alerts for hardware (article 100034243)
Abstract
Description
Users receive emailed alerts for various hardware events or statuses. For some of these alerts, the event is non-actionable or does not require attention. Therefore it is unnecessary to notify users via an emailed alert.
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Please note that this content includes text that has been machine-translated from English. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.
Translation Notice
Please note that this content includes text that has been machine-translated from English. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.
Abstract
Description
Applies to the following product releases
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NetBackup Appliance Hotfix - suppress non-actionable alerts for hardware (article 100034243)
Abstract
Description
Users receive emailed alerts for various hardware events or statuses. For some of these alerts, the event is non-actionable or does not require attention. Therefore it is unnecessary to notify users via an emailed alert.
Read me
The following non-actionable error codes are sent by the NetBackup appliance:
- V-475-110-1007 (Appliance Fan)
- V-475-113-1006 (Intel Temperature Sensor Alert)
- V-475-110-1006 (Intel Fan Alert)
- V-475-103-1001 (Partition Utilization Soft Threshold Alert)
- V-475-20-1006 (JBOD Storage Power Supply)
- V-475-109-1000 (MSDP Tlog Alert)
- V-475-204-1000 (Expansion Shelf Connection Alert)
- V-475-20-1002 (JBOD Storage Power Supply Alert)
- V-475-101-1010 (Appliance RAID Controller Alert)
- V-475-105-1000 (Fibre Channel Connection Alert)
- V-475-207-1006 (5330 Storage BBU Alert)
The error text and details vary depending on the code.
Cause
The appliance incorrectly sends out emailed alerts for various codes which are non-actionable, at this time.
Solution
The hot-fix suppresses the sending of the alerts for these error codes, to prevent users from receiving unnecessary emails. Once installed, the events that trigger the described codes will be monitored and reported, but the emailed alerts will not be sent.
Apply the hot-fix that corresponds to your Appliance NetBackup version.
Note:
The NetBackup Appliance 2.7.3 and 3.0 versions of the hot-fix also contains fixes for two additional issues:
- An inconsistent inventory data collection issue
- An incomplete CallHome telemetry data report with proxy issue
If you have installed the hot-fixes for those issues, you do not need to install the hot-fix for the 'suppression of non-actionable alerts' discussed here.
Update files
SYMC_NBAPP_EEB_ET3920755-2.7.3.0-1.x86_64.rpm
Update installer
NBAPP_EEB_ET3925956-3.0.0.0-1.x86_64.rpm
Update installer
Applies to the following product releases
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