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NetBackup 8.2 Hotfix - Slow MPX to tape after checkpoint unless DBM_NEW_IMAGE_DELAY = 1000 (Etrack 3997921)
Abstract
Description
Veritas Bug ID: ET 3997921
Issue:
NB_8.2 MPX tape jobs slow/hang after checkpoint unless DBM_NEW_IMAGE_DELAY = 1000
Problem Description:
- Port of mainline fix for non-unique backup start times in MPX group with CPR.
 - Bundle overlapping 8.1.2 TechAlert associated with ET 3983026 in 8.2.
 - Bundle 8.2 EEBs that overlap only the same binaries; bpbrm/bptm/bpdm.
 
Version: NetBackup 8.2
Install Location:
This EEB bundle should be installed on media servers with tape storage units and may also be useful on other types of media servers.
Fixes included in this bundle:
ET3997715: Slow or hang if backup start times are not unique for MPX group with CPR.
ET3981646: Setting wrong retention on replicated image for vmware backup with instant access.
ET3992800: Restore fails if destination client has image with same backup start time as source client.
ET3991273: Media server option to DISABLE_WHITELISTCACHE_CLEANUP_ON_JOB_START.
ET3982086: Media server disk filling, not deleting @align files after VMWare Accelerator backups.
ET3989866: Activity Monitor does not show speed/data statistics during Client Direct restore.
Note: This is a bundle that contains an 8.2 fix for the the 8.1.2 TechAlert associated with ET 3983026.
Replicated images of Vmware clients have incorrect expiration when imported on target
https://www.veritas.com/support/en_US/article.100046179
Version 2 of this EEB bundle added fixes for:
ET 3989864: Activity Monitor does not show speed/data statistics during Client Direct restore.
ET 3988999: AIR Replication - cannot find TIR fragment for backup
 
Installation Location:
Server (master or media)
Installation Instructions:
Using the NetBackup Emergency Engineering Binary (EEB) installer 
https://www.veritas.com/docs/100019405
Installing EEBs on a NetBackup 52x0 / 5330 Appliance 
https://www.veritas.com/docs/100023444
How to install Emergency Engineering Binaries on a VCS clustered NetBackup server 
https://www.veritas.com/docs/100021995
Installation Instructions:
- Make sure no jobs are running or start [on this host] during EEB
 - installation.
 - Wait for jobs/backups/restores to finish or terminate if necessary.
 - Stop all NetBackup processes.
 - Use bpps a to make sure all processes are down.
 - Install the EEB.
 - Restart NetBackup.
 
Downloads:
NB_8.2_ET3997921_2.zip
NBAPP_EEB_ET3997921-3.2.0-2.x86_64.rpm
Checksums of Files:
File Checksum Byte count
linuxR_x86/bpbrm            764902681    5722422
linuxR_x86/bptm               552323504    9080398
linuxR_x86/bpdm             140603288    6054500
AMD64/bpbrm.exe            1544601218    1476608
AMD64/bptm.exe             2411679219    2782208
AMD64/bpdm.exe            3331791867    1586688
solaris_x86/bpbrm           2396727053    10844152
solaris_x86/bptm              720197115    16212456
solaris_x86/bpdm             3283103600    10906888
solaris/bpbrm                    4286730463    9463080
solaris/bptm                      166691350    15112968
solaris/bpdm                     448121291    10174560
zlinuxR/bpbrm                   4124798626    6249728
zlinuxR/bptm                    1486817525    9554242
zlinuxR/bpdm                   1133711079    6655983
linuxS_x86/bpbrm            3392780945    5664846
linuxS_x86/bptm             1254923567    9004870
linuxS_x86/bpdm            1999260812    5987557
zlinuxS/bpbrm                  2536600911    6219793
zlinuxS/bptm                    4207773599    9730005
zlinuxS/bpdm                    6224799        6768368
Recommended service state:
Stop all NetBackup services before applying this hotfix.
Applies to the following product releases
Update files
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Knowledge base
Backups to tape MPX groups hang on media servers with a Netbackup 8.2 master
2020-08-07Problem On media servers running with a NetBackup 8.2 master server, when using tape-based storage unit with multiplexing (MPX) and checkpoint restart (CPR) enabled, some of the backup jobs hang after the first checkpoint so their KB/sec starts t...